Chromebook Hardware Reset
Below are the steps taken to perform a hardware reset for your Chromebook. This process helps with basic hardware issues with the keyboard, microphone or camera.
- Click shutdown on the Chromebook and allow it to turn off completely.
- While off, press and hold the circular "refresh" key on the top row near the center. Keep the key held down until a later step.
- Press the power on key for a full second and release. The Chromebook will start to boot but may take another few seconds compared to normal.
- After a short period, the screen will turn back on and say "chromeOS" as it normally does. You may now release the refresh key and log in when prompted.
Chromebook Screen Resolution
Certain sites and apps such as DRC Insight and NWEA will display an error indicating that the device or screen resolution is "out of compliance." This may be caused by the user wanting a larger/zoomed in picture as they operate their Chromebook. ...
Updating Your Chromebook
This is where to start for instances of certain pages not loading, abnormal behavior on websites, accessibility features not functioning, etc. 1. Find the Settings icon from the lower right menu (click on the clock) 2. You may need to click on the ...
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Clearing Cache and Cookies
On your Chromebook, open the Chrome browser. At the top-right, click the 3 dots for the drop down menu: Click More tools > Clear browsing data. At the top, from the Time Range drop down menu, select All time. Next to 'Cookies and other site data' and ...