Chromebook Screen Resolution
Certain sites and apps such as DRC Insight and NWEA will display an error indicating that the device or screen resolution is "out of compliance." This may be caused by the user wanting a larger/zoomed in picture as they operate their Chromebook. Unfortunately, many apps and pages struggle to properly display content when the screen resolution has been lowered.
The keyboard shortcut to resolve this problem is: CTRL + Shift + 0 (zero)
Press these keys simultaneously and the screen, if not in its native resolution, will reset, and apps displaying that error should now work.
If the above keyboard shortcut doesn't work for you, please follow these steps to reset the screen resolution:
If neither of the above options work to reset the Chromebook's screen resolution, please open a ticket.
Chromebook Hardware Reset
Below are the steps taken to perform a hardware reset for your Chromebook. This process helps with basic hardware issues with the keyboard, microphone or camera. Click shutdown on the Chromebook and allow it to turn off completely. While off, press ...
Updating Your Chromebook
This is where to start for instances of certain pages not loading, abnormal behavior on websites, accessibility features not functioning, etc. 1. Find the Settings icon from the lower right menu (click on the clock) 2. You may need to click on the ...
Zoom for Students & Familes
Login into Google Classroom using the icon on the MPS provided chromebook or at https://masonk12.zoom.us/ Click "Join" Zoom Distance Learning Login Screen Then enter mps followed by your teacher's last name and first initial (ex. Joe Brown = ...
Clearing Cache and Cookies
On your Chromebook, open the Chrome browser. At the top-right, click the 3 dots for the drop down menu: Click More tools > Clear browsing data. At the top, from the Time Range drop down menu, select All time. Next to 'Cookies and other site data' and ...
Seesaw Tutorials for Parents and Students Parents: Setting up a Parent Seesaw and Family Account Parent Tour of Seesaw’s Family App Student Login Students and Parents: Seesaw How To Tablet or iPad Laptop, Chromebook, or Desktop Login Get Started ...